Store Policies - Privacy Statement

Radioman Car Audio
Store Policies - Privacy Statement


At Radioman Car Audio, we are committed to getting your order safely to your doorstep as fast as possible and at minimum cost. All orders are shipped out UPS Ground and normally arrive to your door within 2-5 working days (M-F}. (Except for shipments to Alaska and Hawaii which take 5-10 working days). We also provide UPS 2 Day and 3 Day Select Rates at additional costs.

Do You Ship Internationally to Canada and Other Countries?
	Sorry, we only ship in the continental United States.

What's My Total Delivery Time?
	Order received by 2:30pm EST. (M-Fri), are processed the same day, and are shipped within 24 hours. That means you should usually receive your order within 2-5 working days {M-F}. (with UPS Ground delivery). Orders received after business hours (Sat-Sun), are processed the next business day. Orders not in stock will be put on back order, and will be shipped out as soon as we receive them.

Do You Ship To A Different Address Other Than The Billing Information?
	Due to fraud, we ship orders only to the credit card billing address only. We have a NO-TOLERANCE policy when it comes to credit card fraud. We will prosecute to the full extent of the law if caught submitting a order with a fraudulent credit card.

Do You Ship to Post Office Boxes?
	We're sorry, but we do not ship to PO boxes.

Have Further Questions About Our Shipping Rates and Policies?
	Please contact us at info@radiomancaraudio.com and we'll do our best to address all of your questions and concerns.

Radioman Car Audio Terms And Conditions:
	All products sold by Radioman Car Audio are Brand New, first quality (never seconds or refurbished) brand name merchandise complete with the 1 year Manufactures Warranty (Subwoofers 30 Days). If you have a problem with your product, send an e-mail to returns@radiomancaraudio.com with the problem, and we'll give you information to send the product. Postage must be prepaid.

Merchandise Returns/Refunds:
	30 Day Return Policy. If you are not completely satisfied with your purchase, return it for a refund (less shipping/restocking fees). All items must be returned for credit unopened, complete and with all original parts and documentation within 30 days of purchase. Any missing parts or damaged packaging will be deducted from amount credit. Items returned with missing accessories (i.e. remote controls, wire harnesses, etc.) are subject to a charge for the replacement of these missing items. All returns will be charged a 15% minimum restocking fee. To request a Return Authorization (R.A Number), please e-mail us at returns@radiomancaraudio.com . No items will be accepted without an R.A number. All items must be shipped freight prepaid. All warranty items will be returned freight C.O.D. A copy of the Radioman Car Audio online invoice must be included with all returns for credit. Radioman Car Audio will issue credit at the current selling price or the price at the time of sale, whichever is lower. NO REFUNDS will be issued on all returns opened, used, or products purchase over 30 days. Items returned physically or cosmetically abused will not be accepted. If defective, product will be repaired and returned in the same cosmetic condition in which it was received by us. No refunds will be issued for special order items. If paid by credit card, please allow 2 billing cycles for your credit to appear on your statement.

Abuse and/or Installation Error:
	Radioman Car Audio defines abuse as, but not limited to, burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former, etc.) punctured or damaged surrounds, broken speaker terminals, non-PIP modifications, bent, chipped or broken frames, ripped spiders or damaged back plates. Speakers submitted with any of the above will be considered out of warranty. Radioman Car Audio shall not be held liable for incidental loss of use, installation or removal and reinstallation charges associated with defective or returned product. Products that have been improperly installed may not be covered by this or any other warranty. We highly recommend having all car stereo equipment professionally installed. All returns are processed immediately upon receipt. Please allow 1-3 weeks from the time you return your item for your product to arrive. If paid by credit card, please allow 2 billing cycles for your credit to appear on your statement.

Trademarks:
	All product names and company logos mentioned herein are the trademarks of their respective owners.

Changes:
	Models, features, pricing, terms and conditions of sale are subject to change without notice.


Radioman Car Audio Privacy Statement:
	This statement discloses the privacy practices for the site Radioman Car Audio. What information does Radioman Car Audio collect? The type of personal information we may gather among the different areas of Radioman Car Audio includes the following: your name, contact name, billing address, shipping address, phone number, fax number, e-mail address, credit card information, comments and personal messages in our Feedback areas and personal correspondence such as e-mails or letters. We also automatically track certain information about you just in the course of using our site. This information includes the URL that you just came from and the URL you next go to next, the browser you are using and your IP address. This information is gathered for system administration. It is common practice for most websites to collect this information automatically. As part of providing our services, Radioman Car Audio uses cookies to store and sometimes track information about you. A ‘cookie’ is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. In order to use our store, you must have cookies enabled. Your information is also important for Radioman Car Audio to analyze for internal purposes as it helps us to improve our site by tailoring it to meet your needs. More specifically, Radioman Car Audio may use your information to analyze site usage, to help in developing our marketing and public relations, and to improve the site’s content, commercial offerings, layout and usability. Who does Radioman Car Audio disclose your information to? We do not sell or rent any personally identifiable information about our users to any third party. For the purpose of advertising, visitor and user information is aggregated for reporting to advertisers and prospective partners. However, in these situations, we never disclose to these entities any information that could be used to personally identify you, such as your name, address, and credit card number. Radioman Car Audio only discloses personal information in limited circumstances as outlined in the following sections: Disclaimer: Excepting the areas listed above, Radioman Car Audio will only disclose your personal details if so required by law. When and how does Radioman Car Audio contact Users? Radioman Car Audio may use your e-mail address and, where applicable, your mailing address, to contact you regarding administrative notices from time to time. What is Radioman Car Audio's policy on Direct Mailings? We will use your information for a direct mailing, such as our forthcoming Newsletter, only if you expressly give us prior permission, which will be indicated to you. If you decide you no longer want to receive such mailings, you can remove yourself by sending an e-mail to the indicated address as provided. Security is of utmost importance to Radioman Car Audio. In order to demonstrate our commitment to security of your personal information we strictly limit access to any information of a private or personal nature received in the company. IP addresses are not linked to any personally identified information. Your credit card information is sent over our secure server using SSL Technology, an industry-wide encryption software. How can you be responsible for your information? This privacy policy only covers Radioman Car Audio's use and disclosure of information that Radioman Car Audio collects from you. We welcome your questions regarding this privacy statement. Please submit any comments or inquiries to Customer Service Department at customerservice@radiomancaraudio.com .